Effective Date: August 31, 2026 

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Santos Immigration Law, LLC (“Santos Immigration Law,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, communications, and legal services. 

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit santosimmigrationlaw.com, contact our office, request a consultation, or communicate with us. 

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1. Information We Collect

 

Depending on how you interact with our firm, we may collect information such as: 

• Name and contact information, including telephone number, email address, and mailing address; 

• Information you provide when requesting a consultation or contacting our office; 

• Information relating to your immigration matter when you choose to provide it to us; 

• Payment and billing information when you make a payment for our services; 

• Information submitted through forms on our website; 

• Information contained in communications with our office; and 

• Technical information collected automatically when you visit our website, such as browser type, device information, and website usage information. 

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Please do not submit sensitive, confidential, or legally privileged information through website forms, text messages, or email unless our firm has specifically instructed you to do so. We recommend submitting your sensitive and confidential documents through our platform CLIO Manage. 

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2. How We Use Information 

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We may use personal information to: 

• Respond to inquiries and requests; 

• Schedule and confirm consultations and appointments; 

• Communicate with current and prospective clients; 

• Provide and administer legal services; 

• Request documents or information needed for a matter; 

• Process payments and maintain billing records; 

• Provide customer support; 

• Send administrative notifications; 

• Maintain and improve our website and services; 

• Comply with applicable legal and professional obligations; and 

• Protect the security and integrity of our systems and communications. 

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3. Text Messaging 

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If you provide your mobile telephone number and separately consent to receive text messages from Santos Immigration Law, LLC, we may send text messages concerning consultations, appointment reminders, administrative case-related communications, document requests, and customer support. 

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Message frequency may vary. Message and data rates may apply. 

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You may opt out of text messages at any time by replying STOP. You may request assistance by replying HELP or contacting our office using the information provided below. 

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Consent to receive text messages is not a condition of purchasing legal services. You may continue to communicate with our firm through other available methods. 

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We do not sell or rent your mobile telephone number or text-message consent information to third parties for their own marketing purposes. 

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4. Information Sharing 

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We may share personal information when reasonably necessary to operate our firm, provide legal services, process payments, maintain our website and communications systems, or comply with legal obligations. 

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We may use service providers and technology vendors to support functions such as website hosting, telecommunications, scheduling, payment processing, email, document management, and other business operations. These providers may process information on our behalf and are expected to use it only for the purposes for which it is provided. 

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We may also disclose information when required by law, legal process, court order, or applicable professional obligations, or when necessary to protect the rights, property, or safety of our firm, clients, or others. 

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No personal information, mobile number, or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.

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5. Data Security 

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. 

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However, no method of transmission over the Internet, email, text messaging, or electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted electronically. 

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6. Cookies and Website Technologies 

Our website or third-party services used on the website may use cookies or similar technologies to operate the website, understand website usage, or improve the user experience. 

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You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality. 

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7. Third-Party Websites and Services 

Our website may contain links to third-party websites or services. Santos Immigration Law, LLC is not responsible for the privacy practices, content, or security of third-party websites. 

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We encourage you to review the privacy policies of any third-party websites you visit. We do not share information with third party websites for marketing purposes.

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8. Children's Privacy 

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website. 

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9. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. 

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When we make changes, we will update the Effective Date at the beginning of this Privacy Policy. Your continued use of our website or services after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy. 

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10. Contact Us 

If you have questions about this Privacy Policy or our privacy practices, please contact: 

Santos Immigration Law, LLC 
945 Columbia St NE, Suite 11 
Salem, OR 97301 
Phone: (503) 479-7963 
Email: info@santosimmigrationlaw.com 
Website: santosimmigrationlaw.com